Resources & FAQ
Answers to common questions.
If you don't find what you need here, call our office — we're glad to answer questions before you commit to anything.
Frequently asked
Before your first call.
How do I schedule?+
Call (216) 487-1316 or send us a message through the Get Started page. We'll respond within one business day.
Do you accept Medicaid?+
Yes — we accept Ohio Medicaid and Medicaid Managed Care Plans (CareSource, Molina, Buckeye, UnitedHealthcare Community Plan, Anthem, Humana Healthy Horizons, AmeriHealth Caritas), as well as Medical Mutual and Medicare. Coverage is confirmed by our office before services begin.
Do you offer telehealth?+
Yes. Secure video sessions are available for clients anywhere in Ohio.
What ages do you serve?+
We serve children ages 5 and up, adolescents, adults, couples, and families.
Do you offer in-home or school-based services?+
Yes — in-home, school-based, and community-based services are available when appropriate.
Do you speak Arabic?+
Yes. Our founder Hajiba Jonahi provides culturally responsive care in Arabic and English.
What should I do in a crisis?+
Call or text 988 for the Suicide & Crisis Lifeline, or call 911 in an emergency. Our office and website are not emergency services.
Ready to get started?
Tell us a little about what you need and our office will reach out — usually within one business day.