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New Clients

Getting started is one phone call.

Answer a few quick questions to find the best way to start. No outside referral is required, and your answers stay on this page.

Step 1 of 5

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How would you prefer to receive care?

The pathway

From first contact to first session.

  1. Reach outCall (216) 487-1316 or send the short request form on this page.
  2. We contact youOur office responds, usually within one business day, and answers your questions.
  3. AssessmentYou meet a clinician for a behavioral health assessment so care can be matched to your needs.
  4. Begin careStart sessions in office, in your home or community, or by secure telehealth.

What to bring

  • Your insurance card (Ohio Medicaid, Medicaid Managed Care Plans, Medical Mutual, and Medicare accepted)
  • A photo ID for the adult attending
  • For a child: guardianship information and the school's contact, if relevant
  • Names of any other providers involved in care

Good to know

Monday through Friday, 9:00 AM–5:00 PM.

In a crisis? Call or text 988 for the Suicide & Crisis Lifeline, or call 911 in an emergency. Our office, website, and forms are not emergency services and are not monitored around the clock.

Request services

Please share only your name, how to reach you, and the reason for your message. Do not include medical details here — we'll gather those securely once we connect.

Or call (216) 487-1316

In a crisis? Call or text 988 for the Suicide & Crisis Lifeline, or call 911 in an emergency. Our office, website, and forms are not emergency services and are not monitored around the clock.

Free 10–15 Minute Consultation

We offer a free 10–15 minute consultation to help you ask questions, learn more about our services, and determine whether HopeRise Mental Health Services may be a good fit for your needs.

This consultation is not a therapy session and does not replace a full assessment. It is an opportunity to briefly discuss your concerns, available services, insurance questions, and next steps.

Schedule your free consultation today.

Schedule Your Free Consultation

Call (216) 487-1316